Terms of Service
These terms govern use of this website and of the Navigo platform operated by Codedmask.
1. Who these terms are with
This website and the Navigo platform are operated by Codedmask, a business registered in Bangladesh, trade licence 05-50182, registered office Hashem Villa, 150/5, East Rayer Bazar, Dhanmondi, Dhaka 1209, Bangladesh (“we”, “us”).
By using this website you accept these terms.
2. This website
This site is informational. Content is provided in good faith but without warranty that it is complete, current, or error-free. We may change or withdraw any part of it at any time.
3. The Navigo platform
Access to Navigo is granted under a separate written agreement between Codedmask and the client business. That agreement governs pricing, service levels, support, and termination. Where these terms conflict with a signed client agreement, the signed agreement takes precedence.
Accounts are issued to named users. Clients are responsible for:
- keeping account credentials confidential;
- activity carried out under their accounts;
- the accuracy and lawfulness of data they enter into the platform;
- having a lawful basis and any necessary consent for personal data they upload, including consent to message their customers.
4. Acceptable use
You must not:
- use our services to send unsolicited or unlawful messages;
- upload data you have no right to process;
- attempt to gain unauthorised access to our systems, or probe, scan, or test their security without written permission;
- interfere with service availability for other users, or attempt to circumvent rate limits or access controls;
- reverse engineer, copy, or resell the platform except where the law expressly permits it.
Use of WhatsApp messaging through our platform is additionally subject to Meta's WhatsApp Business Messaging Policy. Breach of that policy may result in suspension of messaging by Meta or by us.
5. Intellectual property
The platform, its source code, design, and documentation remain the property of Codedmask. Clients retain ownership of the data they enter into the platform, and grant us the limited licence needed to host, process, and transmit that data in order to provide the service.
6. Availability
We aim to keep the platform available continuously but do not guarantee uninterrupted service. We may suspend access for maintenance, or where continued access presents a security or legal risk. Committed service levels, where offered, are set out in the client agreement.
7. Liability
Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to that, we are not liable for indirect or consequential loss, loss of profit, loss of business, or loss of data arising from use of this website. Liability relating to the Navigo platform is governed by the client agreement.
8. Third-party services
The platform depends on third-party services, including Meta's WhatsApp Business Platform, cloud hosting, and payment providers. We are not responsible for outages, policy changes, or account actions taken by those providers.
9. Privacy
Our handling of personal data is described in our Privacy Policy, which forms part of these terms.
10. Changes
We may update these terms. The date at the top of this page shows when they last changed. Continued use after a change means you accept the updated terms.
11. Governing law
These terms are governed by the laws of Bangladesh, and the courts of Bangladesh have exclusive jurisdiction over any dispute.
12. Contact
Questions about these terms: contact@codedmask.com.